I HAVE A BETTER PROGRAM THAT DOES THE SAME JOB ! go now to vendor-lock.com FORGET SS Pro. NO customer service, and it gets flagged as a virus. UPDATE – SS PRO as of march 21 has been flagged by some of the major anti-virus companies as a VIRUS. even if you’re not giving someone a virus, they will be told your software is a virus by their antivirus software, and then they will blame you. STAY AWAY from SS PRO !